Privacy Policy

1. Introduction

Libra AI (referred to as "Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, applications, and AI-powered tools (collectively, the "Services").

2. Information We Collect

We collect the following types of information:

Personal Information:
Name, email address, phone number, billing information, and other identifiers provided when you register or interact with our Services.

Usage Data:
Information about your interactions with our Services, including IP addresses, device information, browser type, and activity logs.

AI Input and Output Data:
Any data you input into our AI models, along with the outputs generated, may be temporarily stored to improve service quality.

Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance user experience and analyze website traffic.

3. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and improve our Services.
• To personalize user experience and provide relevant AI-generated insights.
• To communicate with you regarding updates, support, and marketing purposes (you can opt out anytime).
• To comply with legal obligations and enforce our policies.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

Service Providers:
Third-party vendors who help us operate our Services (e.g., hosting, analytics, and payment processing).

Legal Compliance:
If required by law or to protect rights and safety.

Business Transfers:
In case of a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain data as long as necessary to provide our Services and comply with legal obligations. You may request data deletion by contacting us.

7. Your Rights & Preferences as a Data Subject

We do not use customer data to train external models or for any purpose beyond the agreed-upon scope of our services. Any personal data processed by our AI systems is handled in compliance with applicable data protection laws, including GDPR and CCPA where relevant.

Subject to the GDPR and applicable law's limitations, the rights afforded to you as a data subject are:

1. RIGHT TO BE INFORMED : You have a right to be informed about the manner in which any of your personal data is collected or used which we have endeavored to do by way of this Policy.
2. RIGHT OF ACCESS : You have a right to access the personal data you have provided by requesting us to provide you with the same.
3. RIGHT TO RECTIFICATION : You have a right to request us to amend or update your personal data if it is inaccurate or incomplete.
4. RIGHT TO ERASURE : You have a right to request us to delete your personal data.
5. RIGHT TO RESTRICT : You have a right to request us to temporarily or permanently stop processing all or some of your personal data.
6. RIGHT TO OBJECT : You have a right, at any time, to object to our processing of your personal data under certain circumstances. You have an absolute right to object to us processing your personal data for the purposes of direct marketing.
7. RIGHT TO DATA PORTABILITY : You have a right to request us to provide you with a copy of your personal data in electronic format and you can transmit that personal data for using another third-party's product/service.
8. RIGHT NOT TO BE SUBJECT TO AUTOMATED DECISION-MAKING : You have a right to not be subject to a decision based solely on automated decision making, including profiling.
9. RIGHT TO WITHDRAW CONSENT : You can withdraw your consent for Libra to process your sensitive personal data at any time. Once you withdraw consent, we will stop using your data for the purpose originally agreed upon, unless there's a legal reason for continued processing (like a court order). To withdraw consent, please click here.

In case you want to exercise the rights set out above, the contact details are set out in Section 11 (Data Protection Officer) and Section 12 (Contact Us) below.

8. Third-Party Links and Services

Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Children's Privacy

Our Services are not intended for individuals under 13. We do not knowingly collect data from children. If you believe we have, please contact us for removal.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes through our website or other means.

11. Data Protection Officer (DPO)

In accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR), Libra AI has appointed a Data Protection Officer (DPO) to oversee our data protection strategy and ensure compliance with applicable laws.

The DPO is responsible for:

• Monitoring compliance with GDPR and other data protection laws across our Services, including all AI-powered tools, third-party integrations (such as Gmail, Google Drive, Notion, Slack, and Linear), and data processing activities.
• Advising Libra AI on data protection obligations, including those related to AI input/output data processing and cross-platform data access.
• Acting as the point of contact for data subjects wishing to exercise their rights under Section 7 of this Policy, including rights of access, rectification, erasure, and data portability.
• Serving as the liaison with supervisory authorities on matters relating to data processing.
• Conducting and overseeing Data Protection Impact Assessments (DPIAs) where required, particularly for new features involving personal data processing.

If you have any concerns, complaints, or questions regarding how your personal data is handled by Libra AI, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer at:

Name: Saurabh Prashar

Email: saurabh@letslibra.com

We will endeavor to respond to all legitimate requests within one month. In certain cases, particularly if your request is complex, we may require an additional period of up to two months, in which case we will notify you accordingly.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@letslibra.com

13. Google User Data

When you connect your Google account with Libra AI, we may request access to certain Google data, such as your Drive files, Gmail metadata, or other Workspace information, strictly for the purpose of providing you with our services.

We strictly adhere to the following practices in line with Google API Services User Data Policy, including the Limited Use requirements:

Limited Use:
We only access and use your Google data to deliver and improve specific features you have explicitly authorized.

No Offline Access:
We do not access your Google data when you are not actively using our services.

No Data Sharing:
We do not sell, share, or transfer your Google data to any third party, except as required to operate our services or comply with legal obligations.

No Data Storage:
We do not permanently store your Google data. Temporary access or storage (e.g., for indexing or real-time search functionality) is securely handled and deleted after use.

Data Deletion:
You may disconnect your Google account at any time and request deletion of any associated data by contacting us at hello@letslibra.com.

AI & ML Data Use Disclosure

We do not use any data obtained through Google Workspace APIs to develop, improve, or train generalized AI and/or machine learning models. This includes all data accessed from Google Drive, Gmail, and other Workspace services.

Our use and transfer of information received from Google APIs comply with the Google API Services User Data Policy, including its Limited Use requirements.