Terms of Service
Effective Date: October 23, 2025
Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of the websites, applications, browser extensions, APIs, and related services provided by Libra AI, Inc. (“Libra,” “we,” “us,” or “our”) (collectively, the “Services”). By accessing or using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms; in that case, “you” and “your” refer to the organization.
If you do not agree to these Terms, do not use the Services.
Company details:
Libra AI, Inc.
131 Continental Dr, Suite 305, City of Newark, County of New Castle, Delaware 19713
Contact: hello@letslibra.com
| +1 (415) 212-1872
The Services; Changes
Libra provides an AI-enabled productivity platform that connects to authorized third-party systems (e.g., email, files, knowledge bases) to deliver user-requested outputs such as answers, summaries, and insights. We may modify the Services, add or remove features, or discontinue the Services in whole or in part. If we make material changes, we will use reasonable efforts to notify you.
Accounts and Eligibility
You must be at least 18 years old and able to form a binding contract to use the Services. You are responsible for (a) providing accurate registration information, (b) maintaining the confidentiality of your credentials, and (c) all activities that occur under your account. Notify us immediately of any unauthorized use.
Customer Data; Your Responsibilities
4.1 Customer Data. “Customer Data” means data, content, files, prompts, queries, and other information that you or your authorized users submit to or through the Services, including data obtained from third-party integrations (e.g., Google Workspace) that you authorize.
4.2 Ownership. As between the parties, you own all rights, title, and interest in Customer Data. You grant Libra a limited, non-exclusive, worldwide, royalty-free license to host, process, and transmit Customer Data solely to provide and support the Services, perform security and abuse prevention, comply with law, and as otherwise permitted in these Terms and our Privacy Policy.
4.3 Your Responsibilities. You are responsible for (a) the accuracy, quality, and legality of Customer Data, (b) obtaining all necessary rights and consents to submit Customer Data, and (c) configuring the Services (including integrations and permissions) in a manner that complies with your policies and applicable laws.
AI Features; No Model Training
5.1 Per-Request Processing. AI features process inputs to generate outputs at your request. Processing is per-request and purpose-limited to providing user-facing functionality that you initiate.
5.2 No Generalized Model Training. Libra does not use Customer Data to develop, improve, or train generalized or non-user-specific AI/ML models. Libra prohibits its third-party AI processors (e.g., OpenAI, Anthropic, Azure OpenAI, Groq) from using Customer Data to train their generalized models. See Section 10 (Third-Party Services) and our Privacy Policy for details.
5.3 Ephemeral Artifacts. Any transient processing artifacts or short-term caches are retained only as necessary to deliver requested outputs, ensure reliability, or prevent abuse, and are purged within a commercially reasonable period as described in our Privacy Policy.
Acceptable Use
You will not, and will not permit others to:
a) use the Services in violation of law, third-party rights, or these Terms;
b) upload or transmit malware, exploit vulnerabilities, or interfere with security or service integrity;
c) attempt to reverse engineer, decompile, or access the Services in order to build a competing product;
d) use the Services to generate or disseminate content that is illegal, infringing, deceptive, or harmful;
e) exceed granted API limits or circumvent technical restrictions;
f) submit Customer Data you lack rights to share.
We may suspend or terminate access for violations.
Beta Features
We may make alpha, beta, or trial features available (“Beta Features”). Beta Features are for evaluation only, provided “AS IS,” without warranties, and may be modified or discontinued at any time. We may require feedback; you assign to Libra all rights in feedback.
Fees and Taxes (If Applicable)
If you purchase paid Services, you agree to pay the applicable fees and taxes. Unless stated otherwise, fees are non-refundable. We may suspend or terminate access for unpaid amounts. You are responsible for any sales, use, VAT, GST, or similar taxes (excluding taxes based on our net income).
Security; Privacy; Data Processing
9.1 Security. We implement administrative, technical, and physical safeguards designed to protect the Services and Customer Data. No method is perfectly secure; you are responsible for securing your accounts and endpoints.
9.2 Privacy Policy. Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect information, including Google Workspace data and AI processing commitments.
9.3 Data Processing Terms. If you require a data processing addendum (DPA) or standard contractual clauses for international transfers, contact us. To the extent we process personal data on your behalf as a processor, the DPA (where executed) will govern.
Third-Party Services and Integrations
10.1 Third-Party Services. You may enable integrations with third-party services (e.g., Google Workspace, Slack, Notion). Your use of such services is governed by those third parties’ terms and policies. We are not responsible for third-party services and do not assume obligations beyond what is expressly stated here.
10.2 LLM/AI Processors. To deliver AI features you request, Libra may use third-party AI processors strictly as processors. Libra contractually prohibits them from using Customer Data to train generalized models and restricts their use to fulfilling your request, abuse-prevention, reliability, and security. See our Privacy Policy for full details.
10.3 Data Minimization. We request only the scopes and process only the data necessary to provide the features you enable.
Google API Services User Data Policy (Limited Use)
If you connect Google Workspace to the Services, the following apply:
a) Limited Use. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
b) No Generalized Model Training. We do not use Google user data to develop, improve, or train generalized/non-user-specific AI/ML models, and we prohibit subprocessors from doing so.
c) Purpose-Bound Processing. We access and process Google user data only to provide user-facing features you request or enable.
d) Storage & Deletion. We avoid persistent storage of Google content except where necessary to provide features you enable (e.g., saving a result you ask us to store). Short-term caches are purged within a commercially reasonable period as described in our Privacy Policy. You may revoke access at any time via Google account settings, after which we cease access and purge remaining cached Google data per our standard schedule.
Intellectual Property; License
12.1 Libra IP. The Services, including software, documentation, workflows, models (excluding your Customer Data), and all related intellectual property, are owned by Libra or its licensors and are protected by law.
12.2 Your License to Use the Services. Subject to these Terms, Libra grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services during your subscription term.
12.3 Feedback. You grant Libra a worldwide, perpetual, irrevocable, royalty-free license to use suggestions or feedback you provide for any purpose, without obligation to you.
Confidentiality
Each party may access the other party’s non-public information (“Confidential Information”). The receiving party will use the same degree of care it uses to protect its own similar information (but no less than reasonable care), and will use Confidential Information only to perform under these Terms. Confidentiality obligations do not apply to information that is publicly available, rightfully received from a third party, independently developed, or disclosed with consent or as required by law (with notice where legally permitted).
Disclaimers
THE SERVICES, BETA FEATURES, AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIBRA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR REQUIREMENTS.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL LIBRA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) LIBRA’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO LIBRA FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY (OR $100 IF YOU HAVE NOT PAID ANY AMOUNTS).
Some jurisdictions do not allow certain limitations; some limitations may not apply to you.
Indemnification
You will indemnify, defend, and hold harmless Libra and its affiliates, officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services in violation of these Terms or law; (b) Customer Data; or (c) any third-party claims alleging that your use or content infringes or violates rights of a third party.
Suspension and Termination
We may suspend or terminate your access to the Services immediately if (a) you violate these Terms, (b) your use poses a security risk or could adversely impact the Services or others, (c) required by law, or (d) for non-payment. You may terminate at any time by discontinuing use. Upon termination, your license ends and you must cease use. We will retain and delete data as described in our Privacy Policy and any applicable DPA.
Export Controls
You represent that you are not located in, and will not use the Services from, any embargoed country or region and are not on any U.S. government restricted list. You agree to comply with all applicable import/export control laws and sanctions.
Government Use
If you are a U.S. government entity, the Services are “commercial computer software” and “commercial computer software documentation” under FAR and DFARS. Use is subject to these Terms.
Assignment
You may not assign these Terms, in whole or in part, without Libra’s prior written consent, and any attempted assignment without consent is void. Libra may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
Notices
We may provide notices via email, in-product messages, or by posting to our website. Notices to Libra must be sent to hello@letslibra.com
and to the postal address above.
Governing Law; Venue
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware for all disputes arising out of or relating to these Terms.
Entire Agreement; Order of Precedence; Severability; Waiver
These Terms, together with any order forms, a DPA (if executed), and our Privacy Policy, constitute the entire agreement regarding the Services and supersede all prior or contemporaneous agreements. In case of conflict, an executed order form or DPA (as applicable) controls, then these Terms, then the Privacy Policy. If any provision is found unenforceable, it will be modified to the minimum extent necessary to be enforceable, and the remainder will remain in effect. No waiver is effective unless in writing.
Questions? Contact us at hello@letslibra.com
.
Terms of Service
Effective Date: October 23, 2025
Acceptance of Terms
These Terms of Service (“Terms”) govern your access to and use of the websites, applications, browser extensions, APIs, and related services provided by Libra AI, Inc. (“Libra,” “we,” “us,” or “our”) (collectively, the “Services”). By accessing or using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms; in that case, “you” and “your” refer to the organization.
If you do not agree to these Terms, do not use the Services.
Company details:
Libra AI, Inc.
131 Continental Dr, Suite 305, City of Newark, County of New Castle, Delaware 19713
Contact: hello@letslibra.com
| +1 (415) 212-1872
The Services; Changes
Libra provides an AI-enabled productivity platform that connects to authorized third-party systems (e.g., email, files, knowledge bases) to deliver user-requested outputs such as answers, summaries, and insights. We may modify the Services, add or remove features, or discontinue the Services in whole or in part. If we make material changes, we will use reasonable efforts to notify you.
Accounts and Eligibility
You must be at least 18 years old and able to form a binding contract to use the Services. You are responsible for (a) providing accurate registration information, (b) maintaining the confidentiality of your credentials, and (c) all activities that occur under your account. Notify us immediately of any unauthorized use.
Customer Data; Your Responsibilities
4.1 Customer Data. “Customer Data” means data, content, files, prompts, queries, and other information that you or your authorized users submit to or through the Services, including data obtained from third-party integrations (e.g., Google Workspace) that you authorize.
4.2 Ownership. As between the parties, you own all rights, title, and interest in Customer Data. You grant Libra a limited, non-exclusive, worldwide, royalty-free license to host, process, and transmit Customer Data solely to provide and support the Services, perform security and abuse prevention, comply with law, and as otherwise permitted in these Terms and our Privacy Policy.
4.3 Your Responsibilities. You are responsible for (a) the accuracy, quality, and legality of Customer Data, (b) obtaining all necessary rights and consents to submit Customer Data, and (c) configuring the Services (including integrations and permissions) in a manner that complies with your policies and applicable laws.
AI Features; No Model Training
5.1 Per-Request Processing. AI features process inputs to generate outputs at your request. Processing is per-request and purpose-limited to providing user-facing functionality that you initiate.
5.2 No Generalized Model Training. Libra does not use Customer Data to develop, improve, or train generalized or non-user-specific AI/ML models. Libra prohibits its third-party AI processors (e.g., OpenAI, Anthropic, Azure OpenAI, Groq) from using Customer Data to train their generalized models. See Section 10 (Third-Party Services) and our Privacy Policy for details.
5.3 Ephemeral Artifacts. Any transient processing artifacts or short-term caches are retained only as necessary to deliver requested outputs, ensure reliability, or prevent abuse, and are purged within a commercially reasonable period as described in our Privacy Policy.
Acceptable Use
You will not, and will not permit others to:
a) use the Services in violation of law, third-party rights, or these Terms;
b) upload or transmit malware, exploit vulnerabilities, or interfere with security or service integrity;
c) attempt to reverse engineer, decompile, or access the Services in order to build a competing product;
d) use the Services to generate or disseminate content that is illegal, infringing, deceptive, or harmful;
e) exceed granted API limits or circumvent technical restrictions;
f) submit Customer Data you lack rights to share.
We may suspend or terminate access for violations.
Beta Features
We may make alpha, beta, or trial features available (“Beta Features”). Beta Features are for evaluation only, provided “AS IS,” without warranties, and may be modified or discontinued at any time. We may require feedback; you assign to Libra all rights in feedback.
Fees and Taxes (If Applicable)
If you purchase paid Services, you agree to pay the applicable fees and taxes. Unless stated otherwise, fees are non-refundable. We may suspend or terminate access for unpaid amounts. You are responsible for any sales, use, VAT, GST, or similar taxes (excluding taxes based on our net income).
Security; Privacy; Data Processing
9.1 Security. We implement administrative, technical, and physical safeguards designed to protect the Services and Customer Data. No method is perfectly secure; you are responsible for securing your accounts and endpoints.
9.2 Privacy Policy. Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect information, including Google Workspace data and AI processing commitments.
9.3 Data Processing Terms. If you require a data processing addendum (DPA) or standard contractual clauses for international transfers, contact us. To the extent we process personal data on your behalf as a processor, the DPA (where executed) will govern.
Third-Party Services and Integrations
10.1 Third-Party Services. You may enable integrations with third-party services (e.g., Google Workspace, Slack, Notion). Your use of such services is governed by those third parties’ terms and policies. We are not responsible for third-party services and do not assume obligations beyond what is expressly stated here.
10.2 LLM/AI Processors. To deliver AI features you request, Libra may use third-party AI processors strictly as processors. Libra contractually prohibits them from using Customer Data to train generalized models and restricts their use to fulfilling your request, abuse-prevention, reliability, and security. See our Privacy Policy for full details.
10.3 Data Minimization. We request only the scopes and process only the data necessary to provide the features you enable.
Google API Services User Data Policy (Limited Use)
If you connect Google Workspace to the Services, the following apply:
a) Limited Use. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
b) No Generalized Model Training. We do not use Google user data to develop, improve, or train generalized/non-user-specific AI/ML models, and we prohibit subprocessors from doing so.
c) Purpose-Bound Processing. We access and process Google user data only to provide user-facing features you request or enable.
d) Storage & Deletion. We avoid persistent storage of Google content except where necessary to provide features you enable (e.g., saving a result you ask us to store). Short-term caches are purged within a commercially reasonable period as described in our Privacy Policy. You may revoke access at any time via Google account settings, after which we cease access and purge remaining cached Google data per our standard schedule.
Intellectual Property; License
12.1 Libra IP. The Services, including software, documentation, workflows, models (excluding your Customer Data), and all related intellectual property, are owned by Libra or its licensors and are protected by law.
12.2 Your License to Use the Services. Subject to these Terms, Libra grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services during your subscription term.
12.3 Feedback. You grant Libra a worldwide, perpetual, irrevocable, royalty-free license to use suggestions or feedback you provide for any purpose, without obligation to you.
Confidentiality
Each party may access the other party’s non-public information (“Confidential Information”). The receiving party will use the same degree of care it uses to protect its own similar information (but no less than reasonable care), and will use Confidential Information only to perform under these Terms. Confidentiality obligations do not apply to information that is publicly available, rightfully received from a third party, independently developed, or disclosed with consent or as required by law (with notice where legally permitted).
Disclaimers
THE SERVICES, BETA FEATURES, AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIBRA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR MEET YOUR REQUIREMENTS.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) IN NO EVENT WILL LIBRA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) LIBRA’S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO LIBRA FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY (OR $100 IF YOU HAVE NOT PAID ANY AMOUNTS).
Some jurisdictions do not allow certain limitations; some limitations may not apply to you.
Indemnification
You will indemnify, defend, and hold harmless Libra and its affiliates, officers, directors, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services in violation of these Terms or law; (b) Customer Data; or (c) any third-party claims alleging that your use or content infringes or violates rights of a third party.
Suspension and Termination
We may suspend or terminate your access to the Services immediately if (a) you violate these Terms, (b) your use poses a security risk or could adversely impact the Services or others, (c) required by law, or (d) for non-payment. You may terminate at any time by discontinuing use. Upon termination, your license ends and you must cease use. We will retain and delete data as described in our Privacy Policy and any applicable DPA.
Export Controls
You represent that you are not located in, and will not use the Services from, any embargoed country or region and are not on any U.S. government restricted list. You agree to comply with all applicable import/export control laws and sanctions.
Government Use
If you are a U.S. government entity, the Services are “commercial computer software” and “commercial computer software documentation” under FAR and DFARS. Use is subject to these Terms.
Assignment
You may not assign these Terms, in whole or in part, without Libra’s prior written consent, and any attempted assignment without consent is void. Libra may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
Notices
We may provide notices via email, in-product messages, or by posting to our website. Notices to Libra must be sent to hello@letslibra.com
and to the postal address above.
Governing Law; Venue
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in New Castle County, Delaware for all disputes arising out of or relating to these Terms.
Entire Agreement; Order of Precedence; Severability; Waiver
These Terms, together with any order forms, a DPA (if executed), and our Privacy Policy, constitute the entire agreement regarding the Services and supersede all prior or contemporaneous agreements. In case of conflict, an executed order form or DPA (as applicable) controls, then these Terms, then the Privacy Policy. If any provision is found unenforceable, it will be modified to the minimum extent necessary to be enforceable, and the remainder will remain in effect. No waiver is effective unless in writing.
Questions? Contact us at hello@letslibra.com
.