Attrition & retention plan

Look at our exit interviews and recent departures from the last two quarters, tell me the real themes behind why people are leaving, and draft a retention plan I can take to leadership.

Pulling the last two quarters of departures and reading the exit interview notes.

Gathering attrition data2 steps
Read exit interview notes

Coding the exit themes and cross-referencing against the last engagement survey.

The pattern is clearer than the headline number. Of 14 exits, 9 are regrettable, concentrated in Engineering and Support. The dominant themes are lack of career growth and manager support - not compensation, which only shows up third. That lines up with the engagement survey, where growth and manager scores both dropped. I drafted a retention plan that targets the two at-risk teams first.

ThinkingESC to interrupt
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