Surface my at-risk accounts based on usage and support signals, then draft a concrete save plan for each of the top 3 - owner, the specific risk, and the first outreach.
Scanning your book for accounts where usage is sliding and support friction is climbing.
Reading the most recent conversations to pin the specific risk on each.
Diagnosing each account3 stepsRead Brightwave conversationsRead Lumen Labs conversations
Check Tideline account ownerThree accounts need a save plan now. Brightwave lost its admin and never adopted v2 - fix is a re-onboarding. Lumen is a service issue - the export pain is burning the champion. Tideline went quiet after a reorg and needs a new sponsor. I drafted a save plan for each with an owner and a first outreach.
Save outreach - Brightwave Co
Offers a 30-minute v2 re-onboarding for the new admin.
Draft · not sent
⠇ThinkingESC to interrupt
Waiting for LLM...·0ms·- tok/s·1/45
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