Label
Reply
Replies that already know the answer
Libra reads the thread, the contract and the ticket before it writes. You approve, or you don't.
How it works
The anatomy of a smarter inbox
Reads past the thread
Opens the contract it references and the ticket it belongs to before deciding anything.
Your labels, not new ones
Reads the label set already in your account and matches new mail to it.
Drafts in your voice
Written from your sent folder, so replies read like the last hundred you wrote.
Keeps the context
Every answer is grounded in the emails and documents. See exactly where it came from.
Rules in plain words
“Invoices go to Receipts and never get a draft.” That sentence is the whole rule.
Nothing sends itself
There is no autosend setting. Approving is the only way mail leaves your account.
Your inbox, your rules.
Write it in a sentence
Anything from a customer with an open ticket goes to Waiting for you.
Point at your labels
Libra maps to the labels you already made rather than inventing a taxonomy.
Correct it once
Move one message and the assistant applies that judgement to the next one like it.
Frequently asked questions.
Libra Email Assistant reads the context behind an email thread, including referenced information such as a contract or ticket, and can help file messages using the labels already used in your mailbox. It can also draft replies based on your existing sent-mail style.